Support › PLAYFADE (iBT400) › FAQ

The speaker fails to pair to my phone via Bluetooth.

• Make sure your speaker is turned on and in Bluetooth mode.
• Press and hold the Bluetooth button down for 2 seconds or until you hear beep or Pairing.
• Make sure that your device and speaker are within the 33 feet Bluetooth range.
• Move your speaker and your phone away from other wireless devices. You may be experiencing interference.
• If the problem persists, press and hold the Bluetooth button for 10 seconds to clear/reset the Bluetooth settings.