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Support iP38

iP38

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Troubleshooting

Having Problems? Find answers to specific support topics.

    • iPod/iPhone does not dock properly.

      1. Using no or wrong iPod/iPhone insert.
        • Make sure the dock insert is the proper fit for your iPod/iPhone.
      2. IOS iPod/iPhone not docked properly.
        • Remove your iPod/iPhone from the dock and check for obstruction on the connectors in the dock and on your iPod/iPhone. Make sure there is no “skin” or case on the iPod/iPhone. Then reseat it in the dock.

Still Have Questions?

Contact customer service about iP38