Support › Sunrise (iZBT3)
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Troubleshooting
Having Problems? Find answers to specific support topics.
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Unit does not turn on
AC adapter is not plugged into a working wall socket or not plugged into the power supply jack on back of the unit:
- Make sure the AC adapter is properly connected to a working wall outlet and to the power supply jack on the unit.
Wall outlet is not functioning:
- Plug another device into the same outlet to confirm the outlet is working.
- Make sure any associated wall switch that control the outlet is ON.
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Trouble pairing unit via Bluetooth.
Bluetooth implementation varies depending on your device’s hardware and operating system.
- When you power ON the unit, it will automatically link with the last previously paired Bluetooth device if the device is within range (about 33 feet). To pair with a different device you must turn off Bluetooth capability on the already paired device, or take it out of range.
- You may also clear all Bluetooth devices on your unit.
- Press and hold the Bluetooth Button for 10 seconds when unit is not in pairing mode. A tone will sound.
- Attempt to establish a Bluetooth connection.
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FAQ's
Discover answers to some of the most common questions about your iHome product.
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What’s the warranty period for this product?
Limited 1 Year Warranty:
iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.
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Where can I buy a replacement CR2450 Clock Backup Battery?
Battery CR2450 is standard 3.0 V Lithium Battery (620 MAh) and it can be purchase from our website or from most electronic store.
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What is the Bluetooth wireless range for audio streaming?
The Bluetooth wireless range is approximately 33 feet.
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