The iOS device (iPhone/iPod/iPad) does not respond to the unit, the iOS device is playing but no sound comes out.
The iOS device (iPhone/iPod/iPad) is not docked properly.
- Remove your iPhone/iPod from the dock and check for obstruction on the connectors in the dock and on your iPhone/iPod. Then reseat it in the dock.
Your iPhone/iPod/iPad software is too old.
- Upgrade software on your iPhone/iPod/iPad via iTunes on your computer.
The iOS device is locked up/plays but no sound comes out.
- Check the volume setting. Make sure your iPhone/iPod/iPad is working properly before docking into the unit. Please refer to your iPhone/iPod/iPad manual for details. See above for software upgrade information.
- You may need to reset your iPhone/iPod/iPad. Refer to your iPhone/iPod/iPad user guide for details on how to perform a reset.
Using non-touch screen ipod, 1st or 2nd generation iPod, iPod Shuffle or other devices:
- Unit cannot control those iPod models or other devices.
