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Support iW2 Troubleshooting

Occasional breaking of AirPlay music streaming.

Do one or all of the following:

  1. Enable the Auto Channel Scan option (if available on the Wi-Fi router).
  2. Enable the Wireless Intelligent Stream Handling (WISH) option (if available on the Wi-Fi router).
  3. Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).
  4. Move your iW1 speaker closer to your Wi-Fi access point.
  5. Restart your iPod Touch/iPhone/iPad or iTunes or iW1 speaker.
  6. Browsing Internet content like news, music, video and etc. via your home Wi-Fi network from other Wi-Fi devices may affect the AirPlay performance. In case of AirPlay break or disconnection, it is recommended to stop or limit Internet surfing.