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Support iBT24 Troubleshooting

Trouble pairing device/computer with this unit

Bluetooth implementation varies depending on your device’s hardware and operating system.

  • Make sure you have the latest firmware for your device.
  • When you power ON the speaker, it will automatically link with the last previously paired Bluetooth device if the device is still within range (approx. 30 feet). To pair with a different device you must turn off Bluetooth capability on the already paired device, or take it out of range.
  • Make sure your device is working properly. Check your device’s manual for details on Bluetooth pairing and linking.