Troubleshooting

The mirror is not powering ON.

Make sure that you are using the supplied AC power adapter 9IH521B(B)6, 18V -2500mA,
Make sure that the adapter is connected to a working power outlet and the other end is fully inserted into the mirror's DC 18V/2.5A jack.
If the unit is connected to an outlet that is controlled by a wall switch, make sure that the switch is turned on.